Privacy Policy

Kompetence Fjord, located at 30 Bredgade, 3rd Floor, Copenhagen, Hovedstaden, 1260, Denmark, is committed to protecting the privacy of visitors and users of our site and online services. This policy outlines how we collect, use, process, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller

Kompetence Fjord is the data controller for the personal data processed through our site and services.

Collection of Personal Data

We collect personal data when you interact with our site or use our services. This includes:

• Information you provide directly to us, such as when you fill out contact forms, subscribe to newsletters, request information about our services (like interviewer training, corporate communication training, assessment centre consulting, etc.), or engage with us through other communication channels. This data may include your name, organisation name, job title, and inquiry details.
• Data collected automatically when you visit our site, which may include technical information like your IP address, browser type, operating system, referral URLs, and information about your usage of our site, such as pages visited and duration of visit. This is often collected through cookies and similar technologies.

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Your consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications. You have the right to withdraw your consent at any time.
• Performance of a contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract, such as providing information about a service you inquired about.
• Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided these do not override your fundamental rights and freedoms. Our legitimate interests include operating and improving our site and services, communicating with you, conducting business analysis, and protecting our legal rights.
• Legal obligation: Where processing is necessary to comply with a legal obligation to which we are subject.

Use of Personal Data

We use the personal data we collect for various purposes, including:

• To provide, operate, and maintain our site and services.
• To respond to your inquiries and requests, such as those regarding our training programs or consulting services.
• To send you information, including technical notices, updates, security alerts, and administrative messages, based on your interaction with us.
• To send you marketing communications, where we have a legal basis to do so (e.g., your consent or legitimate interest), such as newsletters or information about services that may be of interest to you (like HR skill development programs or leadership skills training).
• To monitor and analyse trends, usage, and activities in connection with our site to improve our online presence and service offerings.
• To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Kompetence Fjord and others.
• To comply with legal obligations and defend against legal claims.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period will depend on the type of data and the context in which it was collected.

Sharing of Personal Data

We may share your personal data with trusted third-party service providers who perform functions on our behalf, such as website hosting, data analysis, IT services, and email delivery. These providers are contractually bound to process your data only according to our instructions and to maintain its security and confidentiality. We may also disclose your personal data if required by law, regulation, or legal process, or to protect the rights, property, or safety of Kompetence Fjord, our users, or the public.

Your Data Protection Rights

Under GDPR, you have certain rights regarding your personal data. These include the right to:

• Request access to your personal data.
• Request rectification of inaccurate or incomplete data.
• Request erasure of your personal data.
• Request restriction of processing of your personal data.
• Object to the processing of your personal data.
• Request data portability.
• Withdraw your consent at any time, where processing is based on consent.
• Lodge a complaint with a supervisory authority (the Danish Data Protection Agency in Denmark or another relevant authority).

To exercise any of these rights, please contact us using the physical address provided below. We may require you to provide proof of identity.

Cookies and Similar Technologies

Our site uses cookies and similar technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our site and your experience, see which areas and features of our site are popular, and track visits. You can manage your cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organisational measures designed to protect your personal data from unauthorised access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Links to Other Websites

Our site may contain links to third-party websites. This privacy policy does not apply to those websites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the date of the last update will be indicated. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this privacy policy or our data processing practices, please contact us in writing at:

Kompetence Fjord
30 Bredgade, 3rd Floor
Copenhagen, Hovedstaden, 1260
Denmark

This policy was last updated on 24 May 2024.